Self-Serve

Power of Attorney and Your Mortgage: What Borrowers Should Know

Discover how a Power of Attorney can authorize someone to manage mortgage-related matters, including payments, loan assistance and more.

How to Protect Yourself from Mortgage Wire Fraud

Learn how to protect yourself from mortgage wire fraud. Discover common scams, warning signs and steps to verify payment instructions.

What Happens to a Mortgage After a Homeowner Passes Away?

Navigating a mortgage after a homeowner's death? Explore heirs' rights, estate settlement, loan options and important next steps.

Creating a Family Budget: A Practical Guide to Getting Up to Speed on Your Mortgage Payment

If you’re struggling to make your mortgage payment each month, it could be that your spending habits aren’t aligned with your income. When that happens, creating a family budget can be a powerful way to achieve greater financial stability, so you can make your payments with cash left over for your household needs and wants.

Why Setting Up Autodraft Could Be a Smart Move

Managing your mortgage doesn’t have to be a hassle. One of the easiest ways to stay on top of your payments—and potentially help you avoid costly fees—is by enrolling in automatic payments, also known as autodraft.

How to avoid late payments and late fees

Life gets hectic, and sometimes bills fall behind—maybe even your mortgage. Whether it’s due to a financial setback or you simply forgot, missing a payment can lead to late fees and credit score damage. We want to help you stay on track and avoid those consequences.

Why Did My Escrow Payment Change?

Escrow accounts simplify homeownership by bundling property tax and insurance costs into your monthly mortgage payment. While convenient, the escrow portion of your payment may shift from time to time. Knowing the reasons behind these adjustments helps you plan ahead and better manage expenses.

Escrow Accounts: What They Are and How They Work

If you’ve got a mortgage, you may have heard the term “escrow”—but what does it actually mean? In the world of home loans, escrow often plays a key role in managing important property-related expenses.

Understanding your mortgage payment

Buying a home is a major financial milestone, and for many, it’s the largest investment they’ll ever make. With a typical 30-year loan, you’re committing to 360 monthly payments. That’s why it’s essential to grasp what’s included in your payment and how it evolves over time.

Facing Mortgage Trouble? Shellpoint Offers Flexible Payment Solutions

If you’re falling behind on your mortgage, you’re not alone—and you don’t have to navigate it alone either. We offer a variety of alternative payment options designed to help you stay in your home and mitigate credit damage.

Escrow Refunds: What Homeowners Should Know

Many homeowners have an escrow account associated with their mortgage, from which their lender pays homeowners insurance and property taxes when they come due. Escrow payments may increase or decrease due to several factors. If your escrow account is found to have extra money in it, you may be issued a refund.

What are nonsufficient funds (NSF) fees and how can I avoid them?

If you've ever tried to make a payment without enough money in your account, you may have encountered a nonsufficient funds (NSF) fee. Read on to find out what NSF fees are and how you can avoid them.

Making your final loan payment: the five-step process

Paying off your mortgage is a big deal, and there’s more to it than just sending us your final payment. This article explains how you can pay off your mortgage loan in just five easy steps.