Mortgage Help

Facing Mortgage Trouble? Shellpoint Offers Flexible Payment Solutions

If you’re falling behind on your mortgage, you’re not alone—and you don’t have to navigate it alone either. We offer a variety of alternative payment options designed to help you stay in your home and mitigate credit damage.

Escrow Refunds: What Homeowners Should Know

Many homeowners have an escrow account associated with their mortgage, from which their lender pays homeowners insurance and property taxes when they come due. Escrow payments may increase or decrease due to several factors. If your escrow account is found to have extra money in it, you may be issued a refund.

What are nonsufficient funds (NSF) fees and how can I avoid them?

If you've ever tried to make a payment without enough money in your account, you may have encountered a nonsufficient funds (NSF) fee. Read on to find out what NSF fees are and how you can avoid them.

Mortgage Considerations During a Government Shutdown

What is Loss Mitigation?

If you stop making your mortgage payments, you could be facing foreclosure. “Loss mitigation” is where we work with you to avoid that. This article explains what you need to know about loss mitigation—and what you need to do.

Getting Help After A Storm

Severe storms (such as hurricanes and tornadoes) can strike anywhere in the United States. If your area is affected, stay alert to potential dangers and problems.