Automatic Payments (ACH)
Bi-Weekly Automatic Payments
Semi-Monthly Automatic Payments (ACH)
Monthly Automatic Payments (ACH)
One-Time Payments
Online Bill-Pay
You can also use your bank’s online bill-pay service—or any other online bill-pay system. Just enter the correct payment amount and set your payee name to Shellpoint Mortgage Servicing. If your mortgage has an escrow account or if you have an ARM (adjustable-rate mortgage) loan, be sure to track any changes in your payment and adjust your bill-pay amount before your payment is due.
Alternative Plans
You can pay by check or money order. If you get paper statements from us, be sure to include your payment coupon with your payment in the envelope provided. Also, remember to write your Shellpoint loan number on your check or money order.
Resource Center
We know you’re busy, that’s why we’re making it even easier to manage your mortgage loan. Whether it's switching to paperless billing or exploring alternative payment options during financial hardship, we've compiled everything you need in one easy-to-access location.
Go Paperless
Eco-friendly, fast, secure–with paperless statements you can access and review e-Statements as soon as they’re ready. Just visit your online dashboard, select Go Paperless and save your preferences.
Instant Notifications
With our convenient email and text notifications, you’ll never miss important information or alerts. Just log in to your dashboard and opt-in to instant notifications.
Understanding Escrow
What is escrow? How does it work? What is an escrow account? Do you need one? You’ve got questions; we’ve got answers.
What is Loss Mitigation?
If you stop making your mortgage payments, you could be facing foreclosure. “Loss mitigation” is where we work with you to avoid that.
Disaster Relief
Are you experiencing financial strain due a natural disaster? We're here to support you every step of the way.
Stay Safe from Scammers
Security is our top priority. We encourage you to stay alert and safeguard your finances with these easy steps.