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Mortgage Assistance Resources

Additional state programs may be available if you are continuing to experience difficulty in making mortgage payments or facing foreclosure.

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Welcome to Shellpoint.

The most important part of our business is you. We want to provide the best service and support right from the start.

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Servicing
with us

Our highly-trained customer support is here to help you with your mortgage servicing needs.

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Servicing
made easy

We're here to make managing your mortgage as easy as possible. Easily download statements, make payments, and more.

Register today
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Got questions? We can help.

Stay informed with featured resources and information available to you.

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Slide 3

Why Us

About Shellpoint

Many of our team members are homeowners themselves, with mortgages, spouses, and families. They fully understand both the benefits and the challenges of homeownership, which enables them to provide even greater levels of compassion and caring service. 

Who We Are

Our mission is to service loans with excellence and efficiency with highly responsive and courteous service. 

What We Do

We service your mortgage loans by collecting principal, interest, and escrow payments.

Why SMS

Our goal is to collaborate with you to create a positive mortgage servicing experience. 

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NEWREZ LLC DBA, SHELLPOINT MORTGAGE SERVICING NMLS #3013

Shellpoint Mortgage Servicing
P.O. Box 10826
Greenville, SC 29603-0826
Main Office NMLS ID #1105391

 

Shellpoint Mortgage Servicing
17000 Katy Freeway, Suite 300
Houston, TX 77094
Branch Office NMLS ID #1105392

 

Shellpoint Mortgage Servicing
2100 E. Elliot Road, Suite A
Tempe, AZ 85284
Branch Office NMLS ID#1879565

 

Shellpoint Mortgage Servicing
7785 Baymeadows Way, Suite 200 2nd floor
Jacksonville, FL 32256
Brand Office NMLS ID#1891741

Toll-free Phone: (800) 365-7107
Toll-free Fax: (866) 467-1184

 

Hours:
Monday - Friday: 8am - 9pm EDT
Saturday:10am - 2pm EDT 

DISCLOSURES

  • Terms & Conditions
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  • CA Privacy Policy
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  • Privacy Notice of Our Entities

© 2023 SHELLPOINT MORTGAGE SERVICING

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