Closed Memorial Day
In observance of Memorial Day, we will be closed on Saturday, May 28 and Monday, May 30. We will reopen on Tuesday, May 31 for normal business hours (8 a.m. to 10 p.m. EST).
COVID-19 Homeowner Options
Are you in need of financial assistance due to COVID? Let us help you with your options for COVID-19 assistance.
Mortgage Assistance Resources
Additional state programs may be available if you are continuing to experience difficulty in making mortgage payments or facing foreclosure.
Welcome to Shellpoint.
The most important part of our business is you. We want to provide the best service and support right from the start.
Our highly-trained customer support is here to help you with your mortgage servicing needs.Learn more
We're here to make managing your mortgage as easy as possible. Easily download statements, make payments, and more.Register today
Got questions? We can help.
Stay informed with featured resources and information available to you.Learn More
Many of our team members are homeowners themselves, with mortgages, spouses, and families. They fully understand both the benefits and the challenges of homeownership, which enables them to provide even greater levels of compassion and caring service.
Who We Are
Our mission is to service loans with excellence and efficiency with highly responsive and courteous service.
What We Do
We service your mortgage loans by collecting principal, interest, and escrow payments.
Our goal is to collaborate with you to create a positive mortgage servicing experience.