Shellpoint Mortgage Servicing Employees Care for One Another as Recovery from Hurricane Harvey Continues in Houston

Houston, TX (December 27, 2017) — The records set by Hurricane Harvey—which made U.S. landfall in Texas on August 26, 2017—are staggering: It was the world’s costliest tropical cyclone, inflicting damages of just under $200 billion (exceeding the costs of hurricanes Katrina and Sandy combined). And Harvey’s rainfall (51.9 inches) likely surpassed the volume of rain associated with any flood in the continental U.S. over the last 1,000 years.

Thankfully, the 350+ employees of Shellpoint Mortgage Servicing (SMS) who work at the company’s Houston office survived the storm (which claimed 88 lives in Texas). But 29 SMS staffers were among the 194,000 families whose homes were damaged or destroyed. The great news is how—with no prompting other than conscience—Shellpoint employees nationwide rallied and begin rebuilding coworkers’ homes, providing key supplies, and raising nearly $93,000 for hurricane relief.

“We’re proud of our outstanding employees,” said SMS EVP Michael Keaton. “Even before the floodwaters fully receded, Shellpoint associates across the country began helping their coworkers. They organized repair crews in Houston and replaced damaged floors and walls in their fellow associates’ homes. They collected huge amounts of water, clothing, and other supplies. And they raised $62,800 (including a generous match of $31,400 from our holding company, Shellpoint Partners) to help the Red Cross, the ASPCA, and several other Houston-area relief charities.”

Keaton said Harvey forced SMS’ Houston office to close for two days. And after the office re-opened, many SMS associates had difficulty getting into work for weeks. “Today, even after three months,” Keaton observed, “the rebuilding of Houston continues.”

“For many weekends after Harvey struck, our Houston associates were out helping to repair their coworkers’ homes,” Keaton noted. “And then—in addition to the $62,800 already raised for community relief—Shellpoint Partners donated $30,000 in direct relief funding, specifically to benefit hurricane-affected SMS employees.”

“Many of our 29 hurricane-affected associates still cannot return home,” said Keaton. “But to support their repair efforts, they can each draw up to $1,000 from our hurricane relief fund to purchase a wide range of essential items, from drywall and flooring to beds, sofas, and major appliances. It’s been a real blessing to those families.”

About Shellpoint Mortgage Servicing

Shellpoint Mortgage Servicing is one of America’s “Top 20” non-bank servicers of residential mortgage loans. From its offices in Greenville, SC and Houston, TX, SMS serves a wide range of clients nationwide, including leading banks, loan originators, and private equity firms—all of whom value SMS’ reputation for creating positive mortgage-payment experiences. SMS’ ongoing success is grounded in its ability to deliver superior asset performance and to develop creative and practical solutions for homeowners in need.

SMS is proud to be part of Shellpoint Partners LLC—a diversified, well-capitalized, and vertically integrated residential mortgage-banking organization based in New York City.

For more information, contact:

Jeff Berg, Business Communications Manager
Phone: 864-312-4394
E-mail: jeff.berg@shellpointmtg.com
Shellpoint Mortgage Servicing
75 Beattie Place, Suite 300
Greenville, SC 29601

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