Shellpoint Mortgage Servicing (SMS) is here to ensure that you have the best service experience over the life of your loan.

SMS is customer-focused in loan servicing with highly trained Customer Care Representatives. We provide customers the ability to chat online or by email. We offer payment preferences to match your lifestyle, including:

  • Monthly bill statements, electronic or by mail.
  • Automated drafting
  • Text or email notifications

Ready to set up your account? Visit our registration page to start your online account today. 

If at any time you have questions about your account, please call 1-800-365-7107.

Shellpoint Mortgage Servicing is proud to be a part of the NewRez Family of Companies.

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