Please see below for information on the most up-to-date news.

If you’ve been affected by a storm or wildfire and you need help with your mortgage/homeowner’s insurance, call us at 800-365-7107 (for insurance help, select Option 5). For federal disaster relief, call FEMA at 800-621-3362 (TTY: 800-462-7585); or visit to see if you qualify for Individual Disaster Assistance. For instructions on filing a FEMA claim, visit

Shellpoint Mortgage Servicing is proud to be a part of the NewRez Family of Companies.

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